Cookie Policy


What are cookies?

Our website uses cookies to distinguish you from other users of our website. This helps us to enhance your experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed, so we can deliver a more personalised service to you in the future.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie name duration intrusion level purpose
Essential cookies – these cookies are essential for the website to work properly and, strange as it is, so that we can tell if you have agreed to accept cookies.
SESS* session low A session cookie is set to tell if you are:

  • anonymous – visiting the site but not logged in
  • authenticated – logged in so that you will be able to view registration protected areas of the site and your user profile.
  • admin – various levels of admin eg full admin or user manager
has_js session low The site will determine if the browser has JavaScript enabled and a cookie is set so that the correct version of particular functionality is served.
SERVERID session low Our sites are hosted on a cluster of servers and a cookie is set so that the browser looks at one of the servers for the duration of the visit.
pw_consent_seen session low A cookie is set when the consent message has been displayed.
pw_consent_session_cookie session low A cookie to indicate if you have consented to cookies being set. Contains either true or false values.
pw_consent_permanent_cookie permanent
12 months
low A cookie to indicate if you want the browser to permanently remember whether they have consented to cookies or not. Contains either true or false values.
Other cookies – if you do not say No to cookies, these may also be set.
PERSISTENT_LOGIN* permanent
20 years+
low Remember me function keeps you logged in but for non-secure areas. You will need to login again to view your user profile or see the admin area if you are an administrator of the website..
webform- permanent
12 months
low Used for webforms eg to tell if clients have submitted the webform to stop multiple submissions.
__utmb session low These are Google Analytics cookies.

Google Analytics is used to look at the way people navigate through the site, which pages and links are popular etc to make sure that the site is effective in getting information to the site visitor. Google Analytics will not record any personal information such as your name or login details.

For more details, see Cookies and Google Analytics.

__utmc session low
__utma permanent
24 months
low
__utmz permanent
6 months
low
__utmv session low
__utmx session low
Admin cookies – used in the Administration area only
imce* permanent
15 days
low Cookie set for use in the admin area to remember if you want images/documents sorted by name, size, date etc and for resizing images.

Third party cookies

If this site has code from a Third Party site, the Third Party site may set Third Party cookies on your computer:

  • if the page with the code is viewed, eg Google Analytics, YouTube or
  • if you click the link to the Third Party site eg Facebook, Twitter, Google +1, LinkedIn, Vimeo, AddThis.

The intrusion level of Third Party cookies vary and you should check their Privacy Policies for more details.

Help Guides on Removing Cookies

The following guides can help you delete cookies stored by your browser: