“Harlands have been our accountants for over 11 years and regularly provide advice they consider beneficial to our business. None has been more valuable than steering us through the R&D tax credit process. Glyn and Joanne provided us with in-depth knowledge of the background of the credits and specifically what the Inland Revenue sought to achieve, that is to reward SME’s to invest in genuine in-house research and development, with the end result of improving scientific and technical standards, so winning more work and increasing revenue.
Whilst there have been clear financial benefits from our R&D programme, as a technical company the major benefit is that the results of our internal R&D has proved an enormous success in acquiring new high quality work. In particularly, it has enabled us to be incorporated into the project team for major projects which require an excellent technical service from a business able to deliver in an acceptable time scale. Our focus on excellence, both internally with our R&D, and externally to our clients, has resulted in significant returns, not just financially, but providing the motivation to our team from being involved in many major national projects.”
I’m truly grateful for the support I have received from Harlands in my time with them, and have recently recommended your services to a number of colleagues. This is simply because you’ve made a dreaded time of year a lot less painless and I know there are plenty of people out there who can benefit from your services.
Steve Davidson, Steve Davidson Advertising
When thinking about setting up the business, a good friend recommended Harlands, At the first meeting with Michael and Glyn they didn’t talk to me once about their business, they focused on me, my ideas and why clients would want to use our service. From that day that’s the way it’s always been. Harlands focus on your personal and business objectives every single piece of advice we receive of them has that in mind. We have recommended them in the past and will continue to do so in the future
Ingrid Taylor, Integritas
‘I set up a small business with my husband some three years ago and since then we have been supported by Philip Murray at Harlands as our accountant during the early stages when setting up the company and on an ongoing basis. Philip really understands our business. Both he and the team provide an excellent service during end of year discussions, preparation of accounts, tax calculations etc. Philip has also been available to respond quickly to any queries we may have throughout the year, providing sound advice on investments, dividends, tax and pay and has helped in planning for the future. All of this has provided the reassurance small companies often need: that is that we are doing the right thing when it comes to financial matters’.
David McClure, MAC Security
The support and help not only with the accounts has been fantastic but the business advice and on going forward planning has been a great help. So if you want to improve keep going in the same direction with a great team of professionals.
Cath Loates, Eboney Home Care
Moving to Harlands has been one of the best moves we’ve made. Like most small companies we get tied up trying to grow, that’s why we are always more than happy with the support we get from Harlands and we make the most of all the services they have to offer.
I am more than happy with the service. There is a vast amount of skilled people within Harlands that will help and support us, while we run our Business, from the front line.
Payroll is one of the best things we ever did. Jean looks after our payroll and nothing is a problem. Ashleigh is the most positive person you would want to have around to support you.
Thank you for keeping me sane.
Paul Carter, Get Carter Productions Ltd
As part of the businesses strategic development and during discussions in our quarterly review meetings with Glyn and Michael we identified a need to develop our systems in relation to managing our teams’ performance. We engaged Harlands to work with us to implement their performance management system and once again Harlands have provided excellent support, advice and knowledge to help me build a better business and I can honestly say I feel more in control than I have ever felt before.
Margaret Kay, Lilydale Pet Supplies Ltd
Excellent, friendly service. While we are a small business we always are made to feel our business is valued, we feel that Harlands care about us.
Maria Potts, Finance Director, AMH Workspace Ltd
We first attended a Harlands seminar appropriately entitled ‘Changing the Numbers’ over 3 years ago & came away thinking that compared to our current accountants, they had a grasp of a lot of the things that seemed to be totally missing in our company! Consequently, we decided to become clients.
Since then we have been greatly impressed with the level of enthusiasm and commitment to our business, demonstrated by all of the Harlands team, in particular Phil, Kevin and Michael. Their pro-active strategic approach has brought about major improvements to both our internal systems & people, making a huge impact on the way we work.
Not only can we see real benefits in our working practices, but we also have tangible evidence, in that by having Harlands on board, we really have managed to improve performance levels & profitability.
Mark and Melanie Atkinson, M J & A Taylor Pharmacy Ltd.
Harlands have provided accountancy and financial planning services and advice to us for more than 20 years, during which we have built up a reliable and most importantly trusted relationship. We were in fact Ian Harland’s first clients. We look forward to our regular meetings with the team even during difficult times as we know they have our best interests at heart and provide sound, responsible advice. They always listen to our individual needs and give well considered planning for both business and personal finances. I hope that the next 20 years will be as enjoyable for us both as the past as we continue to work together for a profitable future.
Keep up the good work!
Terry Charlton, Turfcare Specialists Ltd
Mr T Charlton came to us after 12 years of establishing his business but making low profits. Since we got involved, the noticeable achievements and results are:
After the first year of Harlands being appointed, Mr Charlton’s turnover REDUCED by £100,000 and NET PROFIT increased by £70k. The directors have reduced their time involved. Their customers happily accepted a price increase because they were so happy with the service they were getting. The business has been strengthened by bringing Mr Charlton’s two sons into the management team to help with the directors duties and a sales director has been appointed.
They are on target to increase profit even further in the coming year.
Michael McNicholas, FM Coatings Ltd
“Excellent service all round. 10 out of 10”.
Joy Bell, Durham Inns Group
“We are all really happy with the support we have received from Harlands and we look forward to working with you all in 2013. You have no idea how good it is to be able to contact you all with our queries, you are all so approachable.”
“If you had been our accountant 15 years ago we would have been retired by now with enough money in the bank never to have to work again.”
“This is the first meeting with an accountant I have actually enjoyed in the last 20 years!”
Huw Evans, MD, Arnia Ltd
From the very first meeting Phil was able to give us great advice on how to best structure the accounting and management reporting requirements for a VC backed business. We have always received solid advice and appreciate all the time that Phil invests with us to fully understand our business and its changing needs. Furthermore, the business case created was paramount to the investment raised as part of round 2.