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In this episode, we chat to Kevin Maddison, Managing Director of Root Cause Consultancy.
Root Cause Consultancy was founded in 2003 to help small to medium-sized companies develop administrative processes to reduce risk and avoid repetition or transposition errors.
Having spent decades in the construction, investment and technology sectors, both in the UK and also international territories, Kevin's conclusion in the process of helping businesses of any size starts with assessing the management teams awareness of themselves.
It is a well established fact that the business owners, or senior managers, who lead teams, have more influence over business results than any of the systems employed in them. Too little is done to improve individual skills despite investing over and over again in systems and processes with poor returns.
During the episode we discuss: